Introduction
Welcome to Apexa ("we", "our", "us"). We respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use the Apexa mobile application (the "App") and related services.
Information We Collect
2.1 Information You Provide
We may collect information you provide directly, including:
- Account information (e.g., email, username)
- Profile information (e.g., display name, profile photo)
- Communications or support requests
2.2 Automatically Collected Information
When you use the App, we may automatically collect:
- Device information (model, OS version)
- App usage data (features used, session duration)
- Performance and diagnostic data (crash logs, errors)
2.3 Sensor & Ride Data
When you use ride tracking or telemetry features, we collect:
- Speed, acceleration, and movement data
- Location data (GPS coordinates)
- Device sensor data (gyroscope, accelerometer, orientation)
2.4 Payment Information
If you purchase a subscription or in-app feature:
- Payments are processed by third-party providers (RevenueCat, Apple, Google)
- We do not store your full payment card details
How We Use Your Information
We use your information to:
- Provide and maintain the App
- Improve features and user experience
- Generate ride insights and analytics
- Process transactions and subscriptions
- Communicate with you (support, updates, notifications)
- Ensure security and prevent fraud
AI & Data Processing
Apexa may use AI systems to generate insights or recommendations based on your ride data.
- Data processed by AI may include ride data or usage patterns
- AI outputs are informational only and should not be relied upon for safety-critical decisions
Sharing of Information
We do not sell your personal data. We may share data with:
- Service providers (cloud hosting, analytics, payments)
- Legal authorities if required by applicable law
- Partners only with your explicit consent
Data Retention
We retain your data only as long as necessary to:
- Provide the service
- Comply with legal obligations
- Resolve disputes
Your Rights
Depending on your location, you may have the right to:
- Access your personal data
- Correct inaccurate data
- Delete your data ("right to be forgotten")
- Restrict or object to processing
- Data portability
Security
We implement reasonable technical and organisational safeguards to protect your data, including encryption in transit and at rest, access controls, and regular security reviews. However, no system is completely secure. We cannot guarantee the absolute security of your information.
Children's Privacy
Apexa is not intended for users under the age of 13, or the applicable minimum age in your jurisdiction. We do not knowingly collect personal data from children. If you believe a child has provided us with personal information, please contact us and we will promptly delete it.
Third-Party Services
The App integrates third-party services which have their own privacy policies, including:
- Google Firebase & Firestore (cloud database, authentication)
- Google Maps (route visualisation)
- RevenueCat (subscription management)
- Apple Sign-In / Google Sign-In (authentication)
International Data Transfers
Your data may be transferred to and processed in countries outside your own, including countries with different data protection laws. Where we transfer data internationally, we take steps to ensure appropriate protections are in place.
Changes to This Policy
We may update this Privacy Policy from time to time. When we do, we will revise the "Last updated" date at the top of this page and notify users of significant changes via the App or email. Your continued use of the App after changes are posted constitutes your acceptance of the revised policy.
Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us: